Support is available via email for all purchased products. Before contacting support please consult your product documentation and any other sources of information listed below. If you still can not resolve your problem please email support at:
When contacting support please include your customer reference number (issued to you on your initial purchase), product name, product version and product license number (all available from the Help...About menu).
Methodological Challenges and Advances in Managerial and Organizational Cognition (2018) Robert J. Galavan, Kristian J. Sund and Gerard P. Hodgkinson, Emerald Publishing Limited.
This book explores the methodological frontiers of managerial and organizational cognition (MOC), an exciting and diverse interdisciplinary body of work that began with the publication in 1958 of James G. March and Herbert A. Simon’s classic work Organizations. Entering its fourth decade, the field gained significant momentum following the appearance of Anne S. Huff’s (1990) book Mapping Strategic Thought, which explored the (then) methodological frontiers of MOC. The world has changed since then and so, too, have the methods available to MOC researchers; it is timely, therefore, to examine the extent to which the methods that were foundational to the development of MOC are still fit for purpose.
The book includes a chapter on quantitative measures of cognitive map structure, based on simulation work using Cognizer™.
Causal Mapping for Research in Information Technology (2005) V.K. Narayanan and Deborah J. Armstrong, Idea Group Publishing.
A new book that the publisher claims "brings together in one single source both the necessary knowledge for using causal maps, recent advances yet to reach the professional IT community and IS research works in progress employing causal mapping as a tool. This book is the authoritative source for researchers interested in causal mapping as a research or policy tool."
The book provides useful information on the theory and methods of causal mapping. It contains an evaluation of supporting software for the elicitation, construction, analysis and comparison of causal maps, that includes Cognizer™.
Introducing CognizerTM: A Comprehensive Computer Package for the Elicitation and Analysis of Cause Maps Gail P. Clarkson and Gerard P. Hodgkinson. Organizational Research Methods, Vol. 8, No. 3, 317-341 (2005) DOI: 10.1177/1094428105278022 © 2005 SAGE Publications. Online access.
CognizerTM Tutorial This is a short tutorial on how to use Cognizer to carry out an effective investigation using cognitive mapping. It provides a worked example of a complete investigation from defining the problem, designing the investigation, collecting the data and analysing the results. You can use this tutorial to either gain a better understanding of how to use Cognizer or as a template for implementing your own investigation.
To request a Free Copy please send an email to:
with Cognizer Tutorial Request in the subject line.
Advanced Institute of Management Research Researchers from the Advanced Institute of Management Research have used Cognizer to find out what call-centre workers really think about their working environment. The research findings suggest that call-centres are not the "sweatshop" type work environment that they are so often portrayed as. Read the AIM press release here...
Statistical Simulation Papers While foundational to their comparative analysis, current measures of cognitive map structure are simple. Building upon measures utilized to-date the following two research working papers define a larger, more expressive set of quantitative measures of overall map complexity, integration and connectedness. They then use a Monte Carlo method of simulation to estimate the probability distribution for each measure allowing a means of more precise significance testing, advancing understanding of the implications of cognitive map structure, from qualitative description to a hypothesis-testing mode.
UK Call Centre Cognitive Study - The UK call centre industry has a poor public image. Researchers at Leeds University Business School wanted to investigate call centre workers own perceptions to see how uniform and different they were from the public image. Using Cognizer 1.1 Personal Edition they collected and analysed over 200 cognitive maps. Read the full case study here...